POLICIES

Booking Policy

We’re excited to have you book with us! To provide the best service possible, please review the following:

Appointments are required and can be booked online, by phone, or in person.

• A non-refundable deposit is required to secure your appointment.

This deposit will go toward your total service cost.

• All deposits are final and non-refundable, even in the case of cancellations or rescheduling.

• We ask for at least 24 hours’ notice if you need to reschedule.

• No-shows or repeated late cancellations may result in being unable to book future appointments.

• Arriving late may reduce your service time or require a reschedule.

Late & Cancellation Policy

• We offer a 10 minute grace period for your appointment.

• After 10 minutes, a $10 late fee will be applied or your appointment may need to be rescheduled, depending on availability.

• No call/no shows, same day cancellations, or cancellations made less than 24 hours in advance will result in the card on file being charged the full service amount.

• Arriving late may also reduce the length of your service time.

Groupon Gratuity Policy

To support our amazing team, a 20% gratuity based on the original service price will be added at the end of your visit.

We truly appreciate your understanding and support of our small business your time and ours are both valuable!